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From your dashboard, tap "Request a Service". Pick the property, then the trade (plumbing, HVAC, etc.), then describe the issue. You'll see verified pros nearby with estimates and ETAs. Tap Book on the one you want.

Every provider submits license documentation (where required), proof of insurance with expiration date, a background check, and 2+ references we call directly. Verification takes 2–5 business days. Insurance is re-verified annually.

Yahso charges only the subscription plan shown in Billing. Service work is paid directly to the contractor outside Yahso, based on the estimate and terms you agree with them.

Settings → Payment → Manage subscription. Upgrades are immediate (prorated). Downgrades apply next cycle. Cancellations keep you on the paid plan until your current cycle ends, then drop to free.

Only the pro who accepts your job. Before acceptance, pros see the neighbourhood + distance only. Access details (buzzer, gate code, key location) unlock after acceptance and re-hide when the job closes.

Do not close the request. Report it in-app so the issue is attached to the job history. Both sides can submit photos and notes, and the provider's visibility or rating can be adjusted based on the record.

Providers arrange service payment directly with the owner. Yahso tracks the job, estimate, invoice note, and rating history so future matching improves.

Yes. Settings → Preferences → Delete my account. We confirm by email. Non-financial data is wiped within 30 days. Financial records (invoices, receipts) are retained per legal requirements — see Privacy Policy.